🛟 Help & Support + 📄 Rules
Color Coded Kids • Guiden
🤖 How to use Guiden
For Students
  • Join your class with a code from your teacher.
  • Open Assignments to work on teacher tasks.
  • Use Personal Chat for practice help.
  • Try to include: steps, why, and a final answer.
For Teachers
  • Create assignments with clear instructions.
  • Encourage reasoning: “Show your work + explain why.”
  • Review chats/submissions to see how students think.
Troubleshooting
Try these quick fixes:
  • Make sure the code has no spaces.
  • Try typing in ALL CAPS.
  • Double-check 0 vs O, 1 vs I.
  • Ask your teacher if the class is active and the code is still valid.
🛡️ Chat rules & safety
The most important rule:
Do not share personal information (address, phone number, passwords, private photos, or anything you wouldn’t tell a stranger).
✅ Allowed
  • Asking for hints and explanations
  • Checking steps
  • Practicing problems
  • Learning from feedback
🚫 Not allowed
  • Personal info or passwords
  • Bullying, threats, hateful language
  • Dangerous instructions
  • Adult content
If something feels wrong
  • Stop the chat
  • Tell a teacher/parent
  • Contact support with a screenshot
AI can make mistakes — always double-check important answers.
📬 Contact support
Email
Best for screenshots and detailed issues.
Phone
Best for quick help and urgent classroom access issues.
When you contact us, include:
  • Your role (Student / Teacher / Parent)
  • The email you used to sign in
  • What you were trying to do
  • Screenshot (if possible)
  • Device/browser (iPad, Chromebook, Chrome, etc.)
🔐 Privacy Policy
Plain-language summary
We respect your privacy and use data only to run and improve Guiden. We do not want students sharing personal information in chats.
What we collect
  • Account info (like email) to log in
  • Classroom info (to join classes)
  • Chat and assignment submissions (to provide feedback)
  • Basic device/browser info (to improve reliability)
How we use it
  • Provide the service (chat, assignments, grading)
  • Keep students safe and prevent misuse
  • Fix bugs and improve features
  • Support requests and troubleshooting
Children’s privacy
Guiden is built for learning. Students should not share personal details. Schools/teachers may manage classroom access and view student work for educational purposes.
This page is a product-friendly summary. If you have a legal Privacy Policy document, paste it here or link to it.
Request help or deletion
Email info@colorcodedkids.com for privacy questions or account/data requests.
📄 Terms of Use
Important
This is a strong, practical Terms draft for an edtech AI app. For legal compliance (especially schools/children), have counsel review your final Terms and Privacy Policy.
  • Use accurate account information.
  • Keep passwords private and secure.
  • Teachers/schools may manage classroom membership and access.
Questions?
© 2025 Color Coded Kids • Guiden